No. Visitors can scan your QR code or use a guest link in any modern mobile browser.
Frequently asked questions
Answers to common TapGate product, privacy, and onboarding questions.
Yes. TapGate is designed to replace traditional intercom visitor workflows for many residential scenarios.
Residents and visitors communicate through TapGate sessions, so personal numbers are not exchanged.
Yes. Multi-unit mode allows visitors to select units and routes each request to the correct resident.
Visitors can continue in-session with options such as message, wait, or delivery instruction flow.